Search results: service

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  Russian car owners may lose warranty repairs

  Russian car dealers have run out of some original spare parts and consumables. It is impossible to get parts for many positions, for example, for Volkswagen, Skoda and Porsche, BMW, Mercedes-Benz, Jeep and Mazda cars in auto centers.

  1 april 2022, 11:17
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  Ford Sollers will double the network of service centers Ford Quick Lane

  The Ford Sollers Company will double the number of service partners Ford Quick Lane in the nearest future. Now in Russia there are 11 Ford Quick Lane stations, and by the end of the year their number will grow to 22 service stations, reports the press service of Ford Sollers.

  21 november 2017, 18:38
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  PSA launched an online service for car owners Peugeot, Citroen and DS

  PSA Group in September launched two new online tools for car owners Peugeot, Citroën and DS in Russia. New electronic services are designed to simplify the procedure for recording customers to a maintenance station. Now it can be done in a few clicks on-line.

  3 october 2017, 15:36
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  More than a half of Russian car service centers have a narrow specialization

  This conclusion was reached by the analysts of the agency "AUTOSTAT" as a result of the market research of service centers in Russia. In the course of this study, there were selected 69 subjects of the Russian Federation, in which 95% of the car parc is concentrated.

  yesterday, 15:55
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  Skoda offers discounts on service

  Skoda Auto Russia has developed a special offer for service. In the period from June 1st to August 31st, 2017, when executing locksmith's or bodywork, scheduled maintenance, and purchasing or installing of original parts and accessories of Skoda, brand owners will be able to save up to 33% of the check amount.

  7 june 2017, 16:19
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  KIA launched a new program "Fast Service"

  KIA Motors Rus began the introduction of a new program in the field of after-sales service "Fast Service". Performing of a certain set of standard operations at an authorized KIA dealer will take only 60 minutes now.

  15 may 2017, 15:39
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  Rating of automobile brands by satisfaction with service in the dealer center (according to car owners)

  The analytic agency "AUTOSTAT" within the preparation of the project "AUTOSTAT OMNIBUS - 2016. New cars: opinions of car owners" conducted an assessment of the satisfaction with the service at the dealer service centers among the brands.

  28 april 2017, 14:03
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  Rating of car brands by the quality of performed work at the dealers’ service centres (on opinion of car owners)

  The analytic agency "AUTOSTAT", within the preparation of the report "AUTOSTAT OMNIBUS - 2016. New cars: the opinions of car owners", conducted an assessment of the satisfaction with the service of the dealer service centre by several criterions.

  6 april 2017, 15:52
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  Russian dealers won in the international competition of Audi Twin Cup

  For the whole history of the international competition of Audi Twin Cup, which is more than twenty years, it has happened for the first time.

  10 october 2016, 16:43
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  39% of car owners will continue to service the car at dealer at the end of the warranty period

  A survey, conducted by the analytic agency "AUTOSTAT" in conjunction with the online service Blamper.ru, showed that after the end of the warranty period, 39% of car owners will continue to service their cars at dealers, and 33% - will stop.

  3 september 2015
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  Independent service stations serve customers better than the official dealers

  A survey, conducted by the analytic agency "AUTOSTAT" in conjunction with the online service Blamper.ru, showed that the level of satisfaction with service in independent service station is higher than at authorized dealers.

  2 september 2015, 16:31
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  Rating of automobile brands on the index of trust service center

  Only 40% of car owners trust fully the work at service centers. Therewith, customers have more loyal attitude in the premium segment: 55% of respondents trust the service from the dealer. In the mass segment of foreign cars, this figure is average - 42%.

  9 april 2015, 09:32
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  Car market capacity in 2014 was 1.5 trillion Rubles

  According to the analytical agency "AUTOSTAT", the market volume of services at the end of 2014 was 568 billion Rubles. Analysts estimated the capacity of spare part market at the level of about 930 billion Rubles. 

  9 april 2015, 08:43
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  Forgone opportunities of car service

  62% of the owners of domestic cars older than 2004 manufacture year prefer to service a car by themselves or with the help of friends and acquaintances. Foreign cars of the same age are served by their owners much less - 39%.

  9 april 2015, 08:30
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  Independent service stations in Russia occupy the third part of car service

  According to a recent survey of the experts of the analytical agency "AUTOSTAT" ("Car service Market in Russia"), independent service stations already occupy 32% of the total number of points of service centers in Russia.

  6 april 2015, 08:39
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  Service increases share in dealer’s proceeds

  Unlike new car sales maintenance service has stable dynamics. According to AvtoBusinessReview magazine’s rating of dealer holdings, in 2013 total proceeds from service and component sales grew by 17%.

  5 june 2014, 16:54
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  SsangYong offers increased warranty

  In June SsangYong dealer center, distributor of SsangYong in Russia, started increased warranty program. This package enables to prolong car warranty period from three to five years.

  26 june 2013, 17:03