Volvo is going to expand its dealer network in Russia

Currently, Volvo dealer network in Russia consists of 47 centers: 46 full-size and 1 service dealer center. Among the regions of interest to open new full-size dealerships there are considered Ufa, Omsk, Novosibirsk, Kemerovo and Vladivostok, informed the press service of Volvo Car Russia.

In 2016 in Tver it was started to work the first official dealer of the Volvo, which carries out maintenance work only, not selling cars. Such a dealer produces all kinds of repairs, warranty and post-warranty service of Volvo cars in accordance with the Volvo brand standards. The service dealership customers receive the same amount of care as that of a full-size dealer. The only difference is the absence of the showroom with the exposure range and services for the sale of Volvo cars. In the spring of 2017 it is planned to open the second service Volvo dealer in Magnitogorsk.

Meanwhile, it was already put into operation 7 Volvo dealerships in Russia that are working under the concept of "Personal service Volvo». Also, there are four more dealers in the process of implementation of this standard. The concept of "Personal service Volvo» includes the work of several experts on one car, thus reducing the waiting time is more than two times for the type of work or maintenance. In addition, each client receives personal mechanic, who can answer any question about your car.

Also by 2017, nine authorized dealers have moved to the concept of Volvo Retail Experience (VRE). "The concept VRE proved to be excellent - dealers are willing to invest in the transformation of their centers. In addition, in recent years we have managed to reduce significantly the amount of investments, required for opening or restructuring the Volvo dealership, - we were able to fix investments in the pre-crisis level by finding Russian suppliers of furniture and interior design elements. By 2020, all Volvo dealer centers in Russia will work in a format VRE”, - said director of sales of Volvo Car Russia, Alexey Tarasov